Our Salon Policies
Appointment Policies
Your time is valuable—and so is mine. To ensure I can provide the best service to all clients, I kindly request a minimum of 24 hours’ notice for any cancellations or rescheduling.
To reserve your permanent makeup, scar rejuvenation, or microchanneling appointment, a $100 non-refundable booking fee is required. This fee goes toward your final appointment cost and protects against no-shows and last-minute changes. It may be transferred up to two times within a reasonable time frame after that, a new booking fee will be required. Please note that all booking fees are non-refundable.
These policies are standard across the industry—most salons and even medical offices now require a deposit or card on file to secure appointments.
Late Cancellations, No-Shows & Rebooking Fees:
Less than 24 hours’ notice: A fee equal to 50% of the scheduled treatment will be charged. This fee will not be applied to a future appointment, as that time cannot be rebooked.
No-call/no-show for your perfecting touch-up: You will be charged a $50 booking fee, which is not transferable or applicable to future appointments.
If I booked your appointment for you without collecting a booking fee, and you cancel or no-show, you will need to pay a booking fee before rescheduling.
Missed 2nd rescheduled appointment (no show or late cancellation): You’ll be responsible for 100% of the treatment value and you will not be able to reschedule.
Permanent Makeup Touch-Ups:
Touch-up appointments must be completed within 10 weeks of your initial visit. Anything beyond that window will be considered an annual color boost and charged at the corresponding rate.
Late Arrivals:
If you arrive late, I may not be able to complete your service in the remaining time. In some cases, your appointment may need to be rescheduled, and a booking fee will apply.
I understand that life can be unpredictable, and I truly appreciate your communication. If something comes up and you can’t make your appointment, please reach out—I’ll do my best to accommodate you.